SOS The Fairways Glenn Dale MD
Effective date: April 12, 2026
Information We Collect
We may collect your name, email address, phone number, street address, proof-of-residency documents, alert preferences, incident reports, comments, uploaded photos and videos, and limited device and app usage information needed to secure and operate the platform.
How We Use Information
We use your information to verify residency, secure accounts, deliver neighborhood alerts, support incident reporting, operate moderation workflows, prevent abuse, and maintain the reliability of SOS The Fairways Glenn Dale MD.
Resident Privacy
Full home addresses are not publicly displayed inside the resident experience. Access to resident data, verification requests, and moderation tools is restricted to verified users and authorized moderators or admins based on role.
SMS and Voice Alert Consent
Users may separately opt in to emergency SMS alerts and automated voice-call alerts during account setup or in app settings. Message frequency varies based on serious neighborhood incidents. Message and data rates may apply. Users can opt out of SMS by replying STOP, request help by replying HELP, and manage alert preferences inside the app at any time.
Mobile Consent Data
Mobile opt-in data and consent information will not be shared with, sold to, or rented to third parties or affiliates for marketing or promotional purposes.
Service Providers
We may use trusted service providers to run the platform, including cloud hosting, authentication, storage, notifications, and communications providers. These providers only receive information necessary to perform their services for the app.
Security
We use reasonable technical and operational safeguards to protect resident information, but no system can guarantee absolute security.
Children’s Privacy
SOS The Fairways Glenn Dale MD is intended for adults and authorized residents. The service is not designed for children under 13.
Changes
We may update this policy from time to time. Material updates will be reflected by changing the effective date on this page.
Contact
Questions about this policy can be sent to support@sosthefairways.com.